FAQs ♡

Got questions? We've got answers.

Because menopause already comes with enough confusion, and buying a crystal pouch shouldn't add to it.

What exactly is a Still Hot Co. crystal pack?

Think of it as a little pouch of attitude, encouragement and good vibes.

Our crystal packs combine natural crystals with cheeky affirmations inspired by the wonderfully chaotic experience of menopause.

They're designed to make you smile, feel seen and maybe remind you that you're not the only woman who's had enough of everyone's bullshit.

What's included in the FUCK RIGHT OFF crystal pack?

Our FUCK RIGHT OFF pack includes five natural crystals:

Black Obsidian
Smoky Quartz
Black Tourmaline
Amethyst
Tiger's Eye

You'll also receive a pink Still Hot Co. pouch and our signature affirmation card:

“I release what no longer serves me. Starting with other people's bullshit.”

A little reminder that boundaries are beautiful.

Are your crystals real?

Yes! Our packs contain natural crystals.

Because they're natural, each crystal may vary slightly in colour, shape, size and markings.

No two are exactly alike — a bit like menopausal moods.

The crystals are ethically sourced from various locations globally with transparent supply chains rather than large, exploitative industrial operations. We source directly from small scale artisanal mines, cooperatives, or local hand-fossickers, mostly from Brazil or Africa.

Will these crystals help with my menopause symptoms?

Our crystals are intended for symbolic self-care, reflection and personal enjoyment.

Some people enjoy associating particular crystals with qualities such as calm, confidence or protection, but crystals do not directly treat menopause symptoms.

They're not a substitute for medical advice or treatment.

Think of them as a little emotional encouragement, not a replacement for your doctor.

How do I use my crystal pack?

However you like!

Keep your pouch in your handbag, beside your bed or somewhere you'll see it when life gets particularly ridiculous.

You might hold a crystal while taking a quiet moment, read your affirmation card or simply enjoy having something that feels like it's just for you.

There's no right or wrong way to enjoy your pack.

Can I buy a crystal pack as a gift?

Absolutely!

Our packs make a cheeky, thoughtful gift for a friend, sister, partner or anyone navigating menopause who could use a laugh.

Just make sure they're comfortable with a little colourful language.

We're not exactly subtle.

Do you offer gift wrapping?

We don't currently offer a separate gift-wrapping service.

Each crystal pack comes with its own pouch and affirmation card, making it a lovely little gift as it is.

Where do you ship?

We currently ship within Australia using Australia Post.

How much is shipping?

Our current shipping rates are:

Standard Shipping: $11 AUD
Express Shipping: $15 AUD
Free Standard Shipping: On orders of $100 AUD or more

Shipping costs are confirmed at checkout.

How long will my order take to arrive?

We generally pack and dispatch orders within 1–2 business days.

Once dispatched, estimated Australia Post transit times are:

Standard: 3–10 business days
Express: 1–5 business days

These are estimates rather than guaranteed delivery dates.

Can I track my order?

Where Australia Post provides tracking, we'll email your tracking details once your order has been dispatched.

Do you accept returns or exchanges?

We don't accept returns or exchanges for change of mind.

However, if your item arrives faulty, damaged or incorrect, please contact us so we can help.

Your rights under Australian Consumer Law always apply.

For more information, please see our Returns & Refund Policy.

Are the other crystal packs coming soon?

Hell yes!

FUCK RIGHT OFF is just the beginning.

We're working towards bringing the rest of the Still Hot Co. collection to life, with more cheeky crystal packs inspired by the moods, moments and madness of menopause.

Keep an eye on our website for updates.